Privacy
Privacy policy
How The Alnoor Betterment Group Inc collects, uses and protects personal information you give us through this website.
About this policy
This policy explains how The Alnoor Betterment Group Inc (ABN 71 243 289 891) collects, uses and protects personal information we receive through this website.
What we collect
When you fill in a form on this website, we collect the details you enter. Depending on the form, this may include:
- your name, phone number, email address and suburb
- the kind of support you’re asking for, and anything you choose to tell us
- the details of a support letter request
- how you’d like to volunteer, your availability and the languages you speak
We don’t ask for your date of birth or home address online.
Why we collect it
We use your information to respond to you, to provide support and programs, to arrange volunteering, and to handle donations.
Who can see it
- Alnoor’s team
- our website form service, which stores form submissions and sends them to us by email
- if you donate, the payment provider that processes your donation
What we don’t do
We don’t sell your personal information, and we don’t use it for unrelated marketing.
How long we keep it
We keep your information only for as long as we need it for the reason you gave it to us.
Seeing or correcting your information
You can ask to see or correct the information we hold about you. Email contact@
Complaints
If you have a concern about how we’ve handled your information, please contact us first. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.